Dynamic Variables in Flows
Jun 5, 2023
Dynamically inject content from your application into your Flows. Useful for setting the user's name in a Flow, or loading localized strings on the fly.
Set custom variables anywhere in your Flow data using `${variableName}` syntax. Pass the variable map to the component via the `customVariables` prop.
- May 11, 2026
Grouping Conversations in the Questions Dashboard
The Questions dashboard now groups questions by conversation. Each row represents a single session, and opening it shows the full back-and-forth in one thread. Prior chats are rolled up retroactively too.
- Apr 14, 2026
Introducing Magic Links
Suggestions have always been a great way to surface the right guidance inside your product. But sometimes you want to guide someone from somewhere else: an email, a help center article, a Slack channel, a PDF.
- Apr 3, 2026
Respond to Feedback Directly from Slack
The Slack integration now supports two-way feedback. Instead of just seeing user questions and ratings in Slack, your team can leave ratings and write feedback without leaving Slack.