Pull users deeper into the product.
Help your customers discover a useful feature and learn how to use it. Frigade Assistant introduces it inside your product, with guidance through the first try.
How can I send this report automatically?
Introduce the feature where it can help.
A customer who knows how to export a report may not know they can schedule it. A Suggestion on the reports page gives them a way to discover that feature while they are working.
You choose the prompt and where it appears. Frigade uses what it has learned about your product to guide the customer through trying it.
The same task, every week.
Discover a better way to do it.
Someone who downloads a report each week can discover scheduled delivery through a Suggestion on the reports page.
Give a useful feature a first try.
Introduce it to a relevant audience.
Choose a URL or user property for your Suggestion. Offer scheduled delivery on the reports page, or introduce a feature to an account that has access to it.
See Suggestion targetingHelp them use it in their account.
Guide the customer through the feature on their current screen. They can ask questions and make the choices the workflow needs.
See AI-generated toursKeep guidance current.
As you update the feature, Frigade relearns the workflow. The assistant uses that product knowledge to guide the customer through the updated interface.
See how guidance stays accurateNudge users toward their next useful feature.
Introduce a feature with a Suggestion on a relevant page or for a specific group of users. When someone accepts the nudge, the assistant guides them through using the feature in their own account.
When feature adoption is the right first goal.
Start with feature adoption when
- Customers use the core workflow and have more they could do with your product.
- You can identify a useful feature for a particular page or group of users.
- You want to pair a feature announcement with guidance through first use.