What’s new?

Frigade already learns your product by exploring it directly, and knowledge agents keep your help center content in sync automatically. But sometimes the most useful context lives in files that aren't published anywhere, like internal guides, product specs, FAQs, or policy documents.

Starting today, you can upload files directly to Frigade from the new Sources page. Drop in a PDF, Word doc, spreadsheet, or markdown file, and your assistant will use it as reference when answering questions. The content is indexed and used for context only, never shared directly with your end users, so you can upload internal materials with confidence.

We've also reorganized things to make it easier to manage in one place. The Agents page is now called Sources, bringing together your live-syncing agents alongside uploaded files so you have a clear view of everything your assistant knows.

Available now on the Sources page in your dashboard.

The dashboard is the place where you manage everything about your Frigade setup, and it should feel as considered as the product itself. We've gone through every page and tightened up the visual consistency, spacing, and interaction patterns.

What we improved:

• Dark mode now works across every page, including auth screens, the customization editor, and all data tables. You can toggle it from your user menu.

• The customization page has a redesigned theme section with a segmented Auto/Light/Dark control and
   inline color pickers that make setting your brand colors faster.

• Pages like Agents and Suggestions have cleaner layouts that are easier to scan and manage.

• Better keyboard navigation and screen reader support throughout.

What this means:

• A more cohesive experience across the board. Surfaces that previously felt inconsistent now share the
   same visual language.

• Less friction when configuring your setup, especially around theming and branding.

Enjoy and let us know what you think!

Frigade learns your product by using it directly, but help center articles are a useful way to fill in the gaps, especially for concepts and workflows that live outside the product itself. The knowledge agent handles that, reading your help center and pulling in what it finds to round out what the product agent already knows. Until now, there was no way to see exactly what had been synced.

Starting today, you can browse the full list of articles and content your knowledge agent has learned from in the Agents tab. Click into any knowledge agent to see what's been picked up and what it contains, so you can spot gaps before your users run into them.

Your dashboard should never make you wait unnecessarily. Over the past few weeks, we've been working on making the entire dashboard experience noticeably smoother and faster.

What we've improved

1. Initial page loads are now significantly quicker. We optimized how data gets fetched and rendered, so you spend less time watching loading states and more time in the workflows you need.

2. Filtering and search feel more responsive. We found and eliminated an issue that was causing unwanted navigation jumps.

What this means for you
Less time waiting. The dashboard feels snappier across the board, especially when switching between views or applying filters. Smoother interactions. No more jarring jumps when typing in search or dealing with URL state updates.

We're continuing to monitor performance, and we have more improvements planned, too. Hope you enjoy the extra speed and ease. And if you ever have any feedback, don't hesitate to get in touch!

For many teams, product data and customer data live in two different worlds. Marketing and Sales teams often lack visibility into how users are actually engaging with the product, while product teams struggle to leverage the rich customer context sitting inside their CRM.

Starting today, we’re rolling out our native HubSpot integration to help bridge that gap. Now, you can sync all the questions, answers, and interactions with the Frigade assistant directly to HubSpot. You can also sync relevant customer data directly to Frigade and use it to target experiences such as Suggestions.

Get started with the rollout

The HubSpot integration is currently rolling out to all customers. You can find the setup instructions in your dashboard under the Integrations tab. If you don't see it yet and want to request early access for your workspace, please reach out to us at support@frigade.com.