Flow Visibility Triage
Dec 9, 2024
Customers sometimes ask why a Flow isn't showing up for a specific user. We usually run a triage playbook to figure it out. Maybe the Flow is off, or the user is outside the targeting query.
This week we're shipping a self-serve version. Visit the user detail page, click the Flows tab to see all eligible Flows for that user, view the Status column, and hover over Ineligible Flows to see why.

- Aug 16, 2023
Multiple Environment Support
All Engage plans now have access to multiple environments. Keep separate instances for development, staging, and production, and switch between them. Especially useful when iterating on Flows, and avoids ID collisions and analytics noise.
- Aug 10, 2023
Developer Docs Upgrade
Today we're unveiling a major upgrade to the developer docs:
- Aug 9, 2023
Content Editor and Component Previews
We love YAML, but we know not everyone does. The new Content Editor lets you update existing Flow content without managing the YAML structure. Switch back and forth between YAML and Content editing freely. Your changes are shared as you type.