Flow Visibility Triage
Dec 9, 2024
Customers sometimes ask why a Flow isn't showing up for a specific user. We usually run a triage playbook to figure it out. Maybe the Flow is off, or the user is outside the targeting query.
This week we're shipping a self-serve version. Visit the user detail page, click the Flows tab to see all eligible Flows for that user, view the Status column, and hover over Ineligible Flows to see why.
- Jun 5, 2023
Dynamic Variables in Flows
Dynamically inject content from your application into your Flows. Useful for setting the user's name in a Flow, or loading localized strings on the fly.
- May 29, 2023
HTML and Markup in Flows
When building a Flow, it's often useful to emphasize words, add external links, or embed an image. Engage Flows now support markup and HTML in text content.
- May 28, 2026
Smarter Insights: Categorize, Prioritize, and Close
Insights used to surface patterns. Now it helps you act on them.