HTML and Markup in Flows
May 29, 2023
When building a Flow, it's often useful to emphasize words, add external links, or embed an image. Engage Flows now support markup and HTML in text content.
- Aug 13, 2026
Slack integration now supports threads
If your team follows Frigade questions in Slack, a back and forth now reads as one conversation. Follow-up questions post as replies under the original message, the same way the conversation is already grouped in the dashboard. That way, a channel that used to fill with loose notifications now holds one thread per conversation. This makes it a lot easier to track your Frigade Assistant's conversations with the same user.
- Aug 7, 2026
Talk to your data: ask Frigade about your own workspace
You can now query your Frigade data directly instead of reading it off the dashboard. This is useful for queries such as who your heaviest users are, how many questions the assistant answered this month, and figuring out what the recurring themes are with your users.
- Jul 25, 2026
Mobile web support
Frigade Assistant now runs on mobile web. Users get a bottom sheet designed for a thumb instead of a desktop panel squeezed onto a phone, with answers from a separate mobile knowledge base the agent built by using your product at phone size.