Introducing Insights
Aug 19, 2025
Today we're releasing Insights in the Frigade dashboard. It gives you a clear view into how people are interacting with your product so you can understand what they need, where they get stuck, and how to improve the overall experience.
What you can see with Insights:
- Common themes in user questions: quickly spot patterns in what users ask the assistant. This helps you understand where interest lies and where information might be missing.
- Potential friction in the user experience: identify parts of the product that generate confusion or repeat questions. These signals make it easier to prioritize improvements.
- Top users engaging with the assistant: see who interacts the most and how they use the agent. This is useful for tracking early adopters, champions, and users who may need higher touch.
With Insights, now you can get clear visibility into how your users are using your product and assistant.
- Aug 29, 2024
Improved Form Docs
Updated documentation on building forms with Engage. Forms are one of the most common and complex elements you'll encounter when building your application.
- Aug 19, 2024
Dashboard Update
We launched a minty fresh Frigade web dashboard. The new dashboard removes UI clutter to make it easier to use and navigate, with more prominent account management entry points, easier environment selection, and self-serve account usage monitoring.
- Aug 9, 2024
Frigade Onboarding Forms, Powered by Frigade
When we're not shipping new features for customers, we're working on our own onboarding. It's a great way to dogfood. This week we launched a new onboarding flow powered by Engage Forms that collects intent data and notifies our team on Slack automatically.