Introducing Insights
Aug 19, 2025
Today we're releasing Insights in the Frigade dashboard. It gives you a clear view into how people are interacting with your product so you can understand what they need, where they get stuck, and how to improve the overall experience.
What you can see with Insights:
- Common themes in user questions: quickly spot patterns in what users ask the assistant. This helps you understand where interest lies and where information might be missing.
- Potential friction in the user experience: identify parts of the product that generate confusion or repeat questions. These signals make it easier to prioritize improvements.
- Top users engaging with the assistant: see who interacts the most and how they use the agent. This is useful for tracking early adopters, champions, and users who may need higher touch.
With Insights, now you can get clear visibility into how your users are using your product and assistant.
- Dec 12, 2023
Vanilla JS SDK Update
A few months ago we launched the Vanilla JavaScript SDK for any stack that runs JS (including Node). Since then, we've simplified the API and models based on feedback.
- Nov 7, 2023
Merging Guest and User Sessions
A common pattern in onboarding is letting a user complete a Flow before they register an account. Without help, this requires a custom datastore, cookie or local-storage juggling, and hundreds of lines of code to map guest data to the real user.
- Oct 25, 2023
Improved Docs Layouts
We've given the developer docs a layout upgrade. Rather than storing everything on a single page (it was getting out of hand), the docs are now divided into high-level sections to make it much easier to find what you're looking for.