Introducing Insights
Aug 19, 2025
Today we're releasing Insights in the Frigade dashboard. It gives you a clear view into how people are interacting with your product so you can understand what they need, where they get stuck, and how to improve the overall experience.
What you can see with Insights:
- Common themes in user questions: quickly spot patterns in what users ask the assistant. This helps you understand where interest lies and where information might be missing.
- Potential friction in the user experience: identify parts of the product that generate confusion or repeat questions. These signals make it easier to prioritize improvements.
- Top users engaging with the assistant: see who interacts the most and how they use the agent. This is useful for tracking early adopters, champions, and users who may need higher touch.
With Insights, now you can get clear visibility into how your users are using your product and assistant.
- Feb 27, 2026
Sync HubSpot Contact and Company Properties
The Frigade Engage HubSpot integration now syncs contact and company properties into Frigade. Previously the integration only pushed updates from Frigade to HubSpot. Properties now flow both directions.
- Dec 2, 2025
Frigade AI Is Now Frigade
Today we're excited to announce a simple but meaningful update to our product names.
- Jul 22, 2025
Frigade.ai is Live
When we announced Frigade AI three months ago, we set out to do something different: build an intelligent in-app agent that learns your product the same way your users do, by actually using it.