Vanilla JS SDK Update
Dec 12, 2023
A few months ago we launched the Vanilla JavaScript SDK for any stack that runs JS (including Node). Since then, we've simplified the API and models based on feedback.
Working with Flow lifecycle is now much simpler, and we've introduced global event handlers for triggering actions as a user progresses through a Flow. The Vanilla JS SDK is becoming the foundation for all our JavaScript-based SDKs.
- Apr 14, 2026
Introducing Magic Links
Suggestions have always been a great way to surface the right guidance inside your product. But sometimes you want to guide someone from somewhere else: an email, a help center article, a Slack channel, a PDF.
- Apr 3, 2026
Respond to Feedback Directly from Slack
The Slack integration now supports two-way feedback. Instead of just seeing user questions and ratings in Slack, your team can leave ratings and write feedback without leaving Slack.
- Mar 26, 2026
Translate Conversations in the Dashboard
When reviewing conversations in the dashboard, you may run into queries and responses in languages you don't speak. Now you can translate any conversation into your preferred language with a single click. No switching between apps or copy-pasting required.