Merging Guest and User Sessions
Nov 7, 2023
A common pattern in onboarding is letting a user complete a Flow before they register an account. Without help, this requires a custom datastore, cookie or local-storage juggling, and hundreds of lines of code to map guest data to the real user.
Engage now lets you map all data and state from an unauthenticated user to their registered account with one line of code. Use `linkExistingGuestSessionToUser` in the Flows hook. Available in `@frigade/react` 1.38.8 and above.
- Mar 26, 2026
Translate Conversations in the Dashboard
When reviewing conversations in the dashboard, you may run into queries and responses in languages you don't speak. Now you can translate any conversation into your preferred language with a single click. No switching between apps or copy-pasting required.
- Mar 25, 2026
Better Understand Why Your Responses Work (or Don't)
Every Frigade assistant now collects qualitative feedback alongside thumbs up and thumbs down ratings.
- Mar 17, 2026
Upload Files to Your Knowledge Base
Frigade already learns your product by exploring it directly, and knowledge agents keep your help center content in sync automatically. But sometimes the most useful context lives in files that aren't published anywhere, like internal guides, product specs, FAQs, or policy documents.