All updatesEngage
Stability, Bug Fixes, and Other Improvements
Jan 15, 2025
We invested in stability, bug fixes, and quality polish across all of Engage. Some highlights:
- Emoji-based feedback survey component — collect user sentiment on a scale of 😞 to 😍, or any other range with custom rating scales.
- Dashboard redirect fix — no more blank screens after a stale tab or deep link.
- Search docs from the dashboard — a new AI-powered widget for finding answers without leaving the dashboard.
- Improved navbar usability — easier access to profile and organization settings.
- Role-based access control — Scale plan customers can now set up RBAC in the Frigade dashboard.
Plus 100+ additional commits across the SDK, dashboard, and docs.
Continue reading
- Apr 3, 2026
Respond to Feedback Directly from Slack
The Slack integration now supports two-way feedback. Instead of just seeing user questions and ratings in Slack, your team can leave ratings and write feedback without leaving Slack.
- Mar 26, 2026
Translate Conversations in the Dashboard
When reviewing conversations in the dashboard, you may run into queries and responses in languages you don't speak. Now you can translate any conversation into your preferred language with a single click. No switching between apps or copy-pasting required.
- Mar 25, 2026
Better Understand Why Your Responses Work (or Don't)
Every Frigade assistant now collects qualitative feedback alongside thumbs up and thumbs down ratings.