Use the Same Flow IDs in Development and Production
Feb 2, 2024
You can now use the same Flow IDs across Dev and Prod. No more maintaining two sets of Flow IDs for any new Flows you launch.
Click the Copy to Production button in Development and a new Flow is created in Production with the same ID. Single-copy operation: Dev changes don't auto-sync to Prod.
- Apr 14, 2026
Introducing Magic Links
Suggestions have always been a great way to surface the right guidance inside your product. But sometimes you want to guide someone from somewhere else: an email, a help center article, a Slack channel, a PDF.
- Apr 3, 2026
Respond to Feedback Directly from Slack
The Slack integration now supports two-way feedback. Instead of just seeing user questions and ratings in Slack, your team can leave ratings and write feedback without leaving Slack.
- Mar 26, 2026
Translate Conversations in the Dashboard
When reviewing conversations in the dashboard, you may run into queries and responses in languages you don't speak. Now you can translate any conversation into your preferred language with a single click. No switching between apps or copy-pasting required.