What’s new?

Today we’re excited to announce a simple but meaningful update to our product names. Frigade AI is now just Frigade, and our developer platform is now called Frigade Engage

Engage continues to power bespoke flows, user targeting, workflows, and UI experiences that work alongside and complement your Frigade agent. Why the change?

Teams are using our agent for far more than just chat. Frigade actively learns your product, guides users through real workflows, answers open-ended questions, and even takes actions on their behalf. It’s become the core of our own in-app experience, so we’re giving it a name that reflects that.

Frigade delivers:

• Personalized, step-by-step guides

• Hands-on actions taken directly for users

• Real-time answers based on your actual product

• Automatic adaptation as your product evolves

• Simple setup with little to no ongoing maintenance

Engage will continue to support your onboarding development through the toolkit and SDK that you have grown to love. Explore what’s new with our assistant (https://frigade.com/), or see the latest on our time-tested engagement platform (https://frigade.com/engage).

When we announced Frigade AI three months ago, we set out to do something different: build an intelligent in-app agent that learns your product the same way your users do, by actually using it.

Today, we’re excited to share our new website for Frigade AI: https://frigade.ai 

Unlike traditional chatbots that rely on static data or brittle decision trees, Frigade AI automatically navigates your product, reads your documentation, and delivers real-time, contextual guidance in your product.. 

The goal? Help users succeed from their first session and keep them unblocked at every step.

Our AI agents understand your unique product and how different personas experience it to deliver support in context of users’ actual work. Your Frigade AI agent:

• Generates personalized step-by-step guides for any workflow

• Takes actions directly on your users’ behalf for a frictionless experience

• Answers open-ended questions about your product

• Integrates with Zendesk, Intercom, and more for handoff to live support 

• Requires little to no engineering setup to install and train

And the best part? Frigade AI continues to learn as your product evolves, automatically adapting to changes and improving responses based on new product development and actual usage feedback.

This launch represents a meaningful milestone for our platform. Frigade AI works alongside our core platform to help deliver seamless, personalized experiences across the entire user journey.

Explore what’s possible →  https://frigade.ai/ 

We've added some eye-catching new theming examples to demo.frigade.com to showcase what's possible when you customize Frigade components. The latest additions include Windows-inspired interfaces, Spotify-style dark themes, and retro Vaporwave aesthetics.

These examples demonstrate how flexible Frigade's theming system can be. Whether you're building enterprise software that needs to match corporate design systems or a consumer app that wants to stand out with bold visuals, these themes show different approaches to customization.

All the code for these themes is available on our GitHub, so you can use them as starting points for your own designs or simply as inspiration for what's possible. Check out the examples at demo.frigade.com and grab the code to start building your own custom themes.

Timing is everything in product onboarding. Our new date-gated targeting feature gives you precise control over when your Flows appear to users, making it easier than ever to coordinate product launches, feature rollouts, and time-sensitive campaigns.

Now you can automatically launch that new feature announcement on launch day, start your holiday campaign exactly when you want, or roll out onboarding updates to coincide with your product releases. Date-gated targeting works alongside your existing user targeting queries, giving you another powerful tool for reaching the right users at the right moment.

Some popular use cases we're seeing: launching feature tours on product release dates, timing seasonal campaigns, coordinating with marketing campaigns, and gradually rolling out new onboarding experiences.

Set up date-gated targeting in the Flow settings of any component. Simply specify your target date and Frigade handles the rest.

Sometimes you need a checklist that gets out of the way. Our new floating checklist component gives you all the power of Frigade checklists with a slimmer profile and flexible placement options.

Unlike our existing embedded checklists, the floating variant doesn't need to live inline with your content. It can hover elegantly in a corner, slide in from the side, or appear wherever makes sense for your interface. This popular SaaS pattern is perfect for onboarding flows that need to stay accessible without taking up valuable screen real estate.

Users can easily expand and collapse the checklist as needed, keeping their progress visible but unobtrusive. It's particularly effective for longer onboarding sequences where you want users to reference their progress without interrupting their workflow.

Create your floating checklist from the components section of the dashboard and position it wherever your users need it most.