Frigade.ai is Live
Jul 22, 2025
When we announced Frigade AI three months ago, we set out to do something different: build an intelligent in-app agent that learns your product the same way your users do, by actually using it.
Today, we're excited to share our new website for Frigade AI: frigade.ai.
Unlike traditional chatbots that rely on static data or brittle decision trees, Frigade AI automatically navigates your product, reads your documentation, and delivers real-time, contextual guidance in your product.
The goal:
Help users succeed from their first session and keep them unblocked at every step.
Our AI agents understand your unique product and how different personas experience it to deliver support in context of users' actual work. Your Frigade AI agent:
- Generates personalized step-by-step guides for any workflow
- Takes actions directly on your users' behalf for a frictionless experience
- Answers open-ended questions about your product
- Integrates with Zendesk, Intercom, and more for handoff to live support
- Requires little to no engineering setup to install and train
And the best part? Frigade AI continues to learn as your product evolves, automatically adapting to changes and improving responses based on new product development and actual usage feedback.
This launch represents a meaningful milestone for our platform. Frigade AI works alongside our core platform to help deliver seamless, personalized experiences across the entire user journey.
- Aug 16, 2023
Multiple Environment Support
All Engage plans now have access to multiple environments. Keep separate instances for development, staging, and production, and switch between them. Especially useful when iterating on Flows, and avoids ID collisions and analytics noise.
- Aug 10, 2023
Developer Docs Upgrade
Today we're unveiling a major upgrade to the developer docs:
- Aug 9, 2023
Content Editor and Component Previews
We love YAML, but we know not everyone does. The new Content Editor lets you update existing Flow content without managing the YAML structure. Switch back and forth between YAML and Content editing freely. Your changes are shared as you type.