Updated Flow Analytics
Oct 11, 2023
After hearing feedback that customers wanted better performance insights directly in the dashboard, we gave Flow analytics a big update:
- New graph showing flow breakdowns for seen, started, and completed states with overall completion rate.
- Performance over different blocks of time.
- Per-step analytics, especially useful for checklists, tours, and multi-step forms.
- Unique stats per Flow version to compare iteration performance.
And for deeper analytics, third-party integrations (PostHog, Amplitude, Mixpanel, Segment) are still available directly in the dashboard.
- Apr 3, 2026
Respond to Feedback Directly from Slack
The Slack integration now supports two-way feedback. Instead of just seeing user questions and ratings in Slack, your team can leave ratings and write feedback without leaving Slack.
- Mar 26, 2026
Translate Conversations in the Dashboard
When reviewing conversations in the dashboard, you may run into queries and responses in languages you don't speak. Now you can translate any conversation into your preferred language with a single click. No switching between apps or copy-pasting required.
- Mar 25, 2026
Better Understand Why Your Responses Work (or Don't)
Every Frigade assistant now collects qualitative feedback alongside thumbs up and thumbs down ratings.