Updated Flow Analytics
Oct 11, 2023
After hearing feedback that customers wanted better performance insights directly in the dashboard, we gave Flow analytics a big update:
- New graph showing flow breakdowns for seen, started, and completed states with overall completion rate.
- Performance over different blocks of time.
- Per-step analytics, especially useful for checklists, tours, and multi-step forms.
- Unique stats per Flow version to compare iteration performance.
And for deeper analytics, third-party integrations (PostHog, Amplitude, Mixpanel, Segment) are still available directly in the dashboard.
- Jan 31, 2025
Improved Developer Docs
We took some time this month to improve the developer documentation: cleaned up navigation, invested in the Engage component pages with more examples and clearer React property tables, and have more in the works around customization and styling.
- Jan 15, 2025
Stability, Bug Fixes, and Other Improvements
We invested in stability, bug fixes, and quality polish across all of Engage. Some highlights:
- Dec 9, 2024
Flow Visibility Triage
Customers sometimes ask why a Flow isn't showing up for a specific user. We usually run a triage playbook to figure it out. Maybe the Flow is off, or the user is outside the targeting query.