Frigade.ai is Live
Jul 22, 2025
When we announced Frigade AI three months ago, we set out to do something different: build an intelligent in-app agent that learns your product the same way your users do, by actually using it.
Today, we're excited to share our new website for Frigade AI: frigade.ai.
Unlike traditional chatbots that rely on static data or brittle decision trees, Frigade AI automatically navigates your product, reads your documentation, and delivers real-time, contextual guidance in your product.
The goal:
Help users succeed from their first session and keep them unblocked at every step.
Our AI agents understand your unique product and how different personas experience it to deliver support in context of users' actual work. Your Frigade AI agent:
- Generates personalized step-by-step guides for any workflow
- Takes actions directly on your users' behalf for a frictionless experience
- Answers open-ended questions about your product
- Integrates with Zendesk, Intercom, and more for handoff to live support
- Requires little to no engineering setup to install and train
And the best part? Frigade AI continues to learn as your product evolves, automatically adapting to changes and improving responses based on new product development and actual usage feedback.
This launch represents a meaningful milestone for our platform. Frigade AI works alongside our core platform to help deliver seamless, personalized experiences across the entire user journey.
- Oct 11, 2023
Updated Flow Analytics
After hearing feedback that customers wanted better performance insights directly in the dashboard, we gave Flow analytics a big update:
- Sep 12, 2023
Targeting Acquired
Targeting is how you control the state and visibility of Flows (and Steps) based on data about the current user. Previously, targeting was code-only: fine for simple queries, awkward for complex ones.
- Aug 31, 2023
Async Validation Handlers in Forms
Engage Forms now support asynchronous validation between steps using the `validationHandler` prop on `<FrigadeForm />`. Block the user from advancing until an async call (database, API, etc.) completes.