Frigade.ai is Live
Jul 22, 2025
When we announced Frigade AI three months ago, we set out to do something different: build an intelligent in-app agent that learns your product the same way your users do, by actually using it.
Today, we're excited to share our new website for Frigade AI: frigade.ai.
Unlike traditional chatbots that rely on static data or brittle decision trees, Frigade AI automatically navigates your product, reads your documentation, and delivers real-time, contextual guidance in your product.
The goal:
Help users succeed from their first session and keep them unblocked at every step.
Our AI agents understand your unique product and how different personas experience it to deliver support in context of users' actual work. Your Frigade AI agent:
- Generates personalized step-by-step guides for any workflow
- Takes actions directly on your users' behalf for a frictionless experience
- Answers open-ended questions about your product
- Integrates with Zendesk, Intercom, and more for handoff to live support
- Requires little to no engineering setup to install and train
And the best part? Frigade AI continues to learn as your product evolves, automatically adapting to changes and improving responses based on new product development and actual usage feedback.
This launch represents a meaningful milestone for our platform. Frigade AI works alongside our core platform to help deliver seamless, personalized experiences across the entire user journey.
- Jul 21, 2024
Website Refresh
We've been shipping a lot of features and falling behind on the marketing site. Today we're launching a revamped website to better communicate the latest product. More to come on a launch that blends Engage's code-first approach with the speed of no-code.
- Jun 12, 2024
(Re)introducing the Carousel Checklist
Carousel checklists are one of the most popular UI patterns for SaaS onboarding (Mercury and Cal both use them to activate new customers). We offered one in the Engage v1 SDK, and by popular demand, a fully upgraded `<Checklist.Carousel />` component is back in v2.
- May 17, 2024
Dashboard Graph Upgrade
We've added more functionality to the graphs on the Frigade dashboard. Now you can easily toggle between different date ranges and see performance over time at a glance.