Bring your team's tools into the conversation.
Connect Frigade to the tools your team uses for support, knowledge, and customer context. Review answers in Slack, send a confirmed support request to your helpdesk, or bring assistant activity into your reporting.
Connect your stack through integrations and your own APIs.
Give each connection a useful job.
Choose the integrations and settings that fit your workflow, from importing help articles to reviewing assistant activity.
Support tickets and human handoff
Intercom & Fin Zendesk
Pylon HubSpotWhen a customer asks for a person, the assistant hands the conversation to your support team or opens a ticket once they confirm. Your team gets the issue, the requester's name and email, and a summary of the conversation.
Knowledge sources
Notion
Confluence
Mintlify PylonSync help articles to give the assistant written context alongside what it learns from your product.
Analytics
Mixpanel PostHog Amplitude
HeapSend assistant interaction events to your analytics tool, and bring cohorts back in to target Suggestions.
CRM
HubSpot SalesforceLog assistant activity on the customer record, and sync contact or company properties into Frigade to target Suggestions.
Team collaboration
SlackPost questions, answers and ratings to a channel, and rate answers or leave feedback from the thread.
AI tools and automations
Frigade MCP Server WebhooksAsk Claude, Cursor or another AI tool about your assistant's questions and answers, or have it set up the assistant for you. Webhooks send Frigade events to the rest of your stack.
Need an integration that's not listed?
Put your integrations to work.
Use PostHog cohorts or HubSpot properties to show Suggestions to the users who need them.
Give answers the context from your Notion pages, help center, and product docs.
When a user confirms, send a ticket to Pylon or Zendesk with the conversation context.
Review questions and answers with your team, then rate a response or add feedback from the thread.
Connect the parts your team needs.
Use feedback to coach answers from a conversation, or expose your own application actions through tool calls.
Integration questions
Yes. Frigade imports your PostHog cohorts so you can target Suggestions to them.
Yes. Frigade sends assistant interaction events to Mixpanel, Amplitude and Heap, and imports cohorts or segments back for targeting.
Yes. Frigade logs assistant questions and answers to HubSpot, creates HubSpot tickets on handoff, and syncs contact and company properties into Frigade for targeting.
Intercom (including Fin), Zendesk, Pylon, Freshdesk and HubSpot. The user confirms first, then your team gets the issue and a summary of the conversation.
Yes. Frigade syncs help center articles from Intercom (including the articles Fin answers from) and Zendesk, so the assistant has your written docs alongside what it learns from using your product.
Yes. Sync articles from Intercom, Zendesk, Notion, Confluence, Mintlify or Pylon to give the assistant written context alongside what it learns from using your product.
Yes. Frigade logs assistant activity and syncs Frigade data to Salesforce records.
Yes. Questions, answers and ratings post to a Slack channel, and your team can rate answers and leave feedback from the thread.
Most take a few minutes from the Integrations page in your Frigade dashboard.
Webhooks cover most other tools today, and tool calls let the assistant use your own APIs. If you need a native integration, talk to us about adding it.