Works with the stack you already run.
Frigade is the in-product layer in front of the tools you already use. It answers in the moment, hands off to your support stack with full context when a human is needed, and pipes what it learns back into your analytics.
A clean handoff when a human is needed.
Frigade answers the questions that don't need a person, right in the product. When one genuinely does, the assistant opens a ticket in your support tool with the full conversation attached, so your team picks up where it left off instead of starting cold. It layers in front of what you already run, nothing gets ripped out.
- 1
Answered in-product
The assistant resolves the common questions before they ever become tickets.
- 2
Escalated with context
When a human is needed, it opens a ticket in Zendesk, Intercom, or HubSpot with the full conversation.
- 3
Picked up warm
Your team starts with the whole thread attached, not a blank ticket.
Plug into the tools you already use.
Frigade connects at every layer, from where users ask for help to where your team measures the result.
Support and handoff
Escalate to a human with the full conversation attached.
Analytics and data
Export adoption, deflection, and conversation events.
Knowledge sources
Ingest what isn't visible in the UI.