Activate users before they drop off.
Help new customers complete setup and reach their first useful result. Frigade Assistant guides them through your product, with answers when a step needs explaining.
How do I connect my data?
Make setup part of a useful first session.
A new account is the beginning. Your customer may still need to connect a data source, invite a teammate, or configure a workflow before they can use your product for their work.
Frigade learns those workflows by using your product. The assistant can guide each step and answer questions in the context of the customer's account.
Setup left unfinished.
A clear next step.
How do I create my first report?
In a reporting product, guidance can help a new customer connect their data and create a first report.
Help a new customer get started.
Offer help with the next step.
Target a Suggestion by URL or user property, such as an account that has not connected its data. Give the assistant instructions for the setup task you want to introduce.
See in-app SuggestionsGuide their actual workflow.
Walk the customer through the controls in their account. They can ask a question along the way and continue with the task.
See AI-generated toursSend a link to the task.
Include a magic link in your welcome email or a personal follow-up. It opens your product with the assistant ready to guide the customer through setup.
See magic links
Valley used Frigade Assistant to answer product questions and help users get started.
Read the Valley story“The product activation has been incredible.”
Zayd AliCEO, Valley
Bring assistant activity into your reporting.
Compare assistant activity with the activation events your product already tracks. Send interaction events to Mixpanel, import cohorts from Mixpanel or PostHog, or request an Amplitude connection.
MixpanelExport assistant eventsPostHogImport cohortsAmplitudeRequest activationWhen activation is the right first goal.
Start with user activation when
- Your customers need to complete setup before they can use the product.
- New accounts go inactive before completing a core workflow.
- Your team spends time walking new customers through the same steps.