Keep your assistant up to date.
Frigade learns your product by using it, alongside your help center and knowledge base. As workflows change, it relearns the product so guidance adapts to UI changes.
A new workflow needs new guidance.
Move an export button or change the steps to invite a teammate, and the instructions need to follow. Your docs can explain the policy, but the assistant also needs to know how to carry it out in the product.
Frigade learns from your product alongside your documentation. As it relearns your product, it identifies what changed and learns the new workflow. You do not have to provide a list of changes.
Give it a product to learn from.
Give Frigade access to the product experience your customers use. It learns your workflows and relearns them as your product changes.
Give it access
Provide a login for the experience you want Frigade to learn. For role-based products or a two-sided marketplace, Frigade can learn each experience with a separate agent and its own access.
Learn the workflows
The agent navigates your product and records how its workflows work. That product knowledge helps the assistant answer questions and generate guidance.
Learn what changed
On its next learning pass, Frigade discovers changes in your product and updates its knowledge. You can set a refresh schedule or request an extra sync after a release.
Guidance that follows your product changes.
Redesign a screen, add a feature, or change how a task gets done. Frigade learns the updated workflow so its guidance follows your product.
Team activity
Frigade discovers changes during product learning without a change list.
Teach it the workflow and the policy.
Your help center can explain who is allowed to export a report. Product learning adds the steps to find the report and export it. Both give the assistant useful context.
Who can export a report.
Export policy
Workspace admins can export reports. Ask an admin if you need an export for your team.
How to export it.
Export workflow
Connect your help center, docs, and release notes published on the web to add policies and context that do not live in the UI.
Explore knowledge sourcesPut product knowledge to work.
Use what the assistant learns to guide people through a task, then coach its answers when your team has more to add.