See What Your Knowledge Agent Has Learned
Feb 25, 2026
Frigade learns your product by using it directly, but help center articles are a useful way to fill in the gaps, especially for concepts and workflows that live outside the product itself. The knowledge agent handles that, reading your help center and pulling in what it finds to round out what the product agent already knows.
Until now, there was no way to see exactly what had been synced. Starting today, you can browse the full list of articles and content your knowledge agent has learned from in the Agents tab.
Click into any knowledge agent to see what's been picked up and what it contains, so you can spot gaps before your users run into them.
- Mar 11, 2024
Engage 2.0: New and Improved Audience Builder
The audience builder is a powerful tool for targeting Flows to specific groups of users based on their behavior, attributes, and more.
- Mar 4, 2024
Engage 2.0: Light and Dark Mode
Working late and the dashboard is too bright? Working in the day and it's too dark? We've all been there. The Frigade dashboard now works in both light and dark mode.
- Feb 2, 2024
Use the Same Flow IDs in Development and Production
You can now use the same Flow IDs across Dev and Prod. No more maintaining two sets of Flow IDs for any new Flows you launch.