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Frigade
SimplifyCase study
“Our onboarding is React in our own codebase. Frigade keeps track of who has seen what and where each person left off, at a scale we did not want to build that for ourselves.”

Simplify brings onboarding into the job search.

Simplify uses Frigade Engage to introduce its job search tools inside the product, with checklists and announcements the team controls.

Get started flow completion
80%
Onboarding form completion
77%
Flows running in production
23

About Simplify

Simplify is building the AI-enabled infrastructure to power the next generation of hiring, reimagining how people discover and secure their next career opportunity. Simplify acts as an all-star talent agent helping them plan, manage, and accomplish their career goals, no matter their background, location, or education.

The challenge

Help people get started while they explore.

Simplify offers several ways to make a job search easier. Someone arriving for the first time needs help getting set up and understanding the tools available to them.

Keep the next step visible

An onboarding checklist gives someone a place to see what is left to do. It can stay part of the product as they move between setup and the work they came to do.

Introduce features where they appear

A person who has finished setup needs a different nudge from someone just creating an account, and each one has to show up in the right place without a release to go with it.

The solution

Build onboarding into the application.

Simplify's engineers maintain the Engage integration and control how its experiences are delivered.

Keep control of the interface

Engage provides React components for checklists and announcements that can be styled to match the application. Progress tracking is included with the components.

Explore Frigade Engage

Connect onboarding to the signed-in experience

Simplify's integration controls when an identified user is passed to Engage. That lets its engineers connect the onboarding experience to the person using the application.

In practice

Guidance in the places people get started.

Three separate experiences in Simplify's setup. Each runs on its own.

  • Getting started

    Welcome people on desktop and mobile

    Separate getting-started experiences give Simplify a way to introduce the application for each device context.

  • Account setup

    Include a checklist for signed-in users

    Simplify's authenticated experience includes an Onboarding Checklist. Engage tracks progress through the checklist's steps.

  • Profile

    Nudge toward a complete profile

    A second checklist, Complete Your Profile, follows the first. It gives people a visible list of what is left once the basics are done, and Engage keeps it in sync as they fill things in.

The result

Onboarding that lives inside Simplify.

Simplify has a common platform for its getting-started experiences, with the integration maintained in its own application. Engage handles showing those experiences and remembering progress, providing a foundation for the next introduction the team wants to build.

Explore Frigade

Build onboarding into your own product.

Your interface. A clear next step.

Build onboarding into your product with Frigade Engage handling progress and delivery.