Add product answers and live guidance to your own agent. Frigade learns your software by using it, while you keep your model, interface, and tools.
Some questions need an explanation. Others need a walkthrough. Give your agent both, in the conversation your users already have open.
Use a Pipeline report filtered by time in stage. You can schedule it to arrive every Monday. I can walk you through it.
Answer product questions with what Frigade learns from your app and the knowledge your team provides.
Guide users through a workflow with instructions that follow each step, right inside your live product.
“We didn’t want to build this ourselves, and we build agents for a living.
We knew what it would take. Instead we gave Frigade access to Retell and it learned the product on its own. Now our agent can take someone through a workflow without us writing manual documentation.”
Engineer, Retell AI
Register Frigade as a tool. Your agent decides when to call it and how to use the result. Keep your model, interface, and existing tools.
Works with agents that support tool calling
Initialize the browser SDK, then pass the user's goal to Frigade. It can return an answer or start an on-page guide, while your agent keeps the conversation.
Explore developer toolsbrowser.ts
Assist API
import * as FrigadeAssistAPI from '@frigade/assist-api';
await FrigadeAssistAPI.init({
apiKey: 'YOUR_PUBLIC_API_KEY',
apiUrl: 'https://api.frigade.ai',
userId: 'SIGNED_IN_USER_ID',
});
// In your agent's browser-side tool handler:
const result = await FrigadeAssistAPI.query({
intent: 'Add a second approver above $5,000',
});
// Return result to your agent as the tool output.It signs in and works through the same workflows your customers use. When you ship a change, it learns again so your agent can keep up.
Give Frigade a login, just like you would a teammate.
It follows the same paths your customers use every day.
Keep answers and guidance up to date as you ship.
Alongside the tool call, your team gets a dashboard to steer answers and find what to improve, with integrations for the knowledge you already have.
“Change your contract in Billing.”
Refer contract changes to the customer’s account manager.
Support and CX can rate replies and describe what should change. Frigade applies that guidance in future conversations, without an engineering ticket.
Where can I find my invoices?
AnsweredHow do I add a teammate?
Guided in productCan we change our contract?
Needs your teamReview Frigade conversations in your dashboard, Slack, or the API. See where users get stuck, where your agent helps, and where a person is needed.
Connect your help center and internal docs to add policies and context that product screens don’t capture.
Adding product expertise to your own agent.
Register Frigade as a tool your agent can call when a user needs product help. It can return a grounded answer or start a guided workflow in your product. Your agent keeps control of the conversation and its other tools. See how Frigade works.
Frigade works with agents that support tool calling, including agents built with the Vercel AI SDK. You keep your choice of model and framework.
Frigade uses your product to learn its features and workflows. It also draws on your existing knowledge base and the guidance your team adds, so answers can include context from outside your product.
Frigade re-learns your product as you ship updates. That refreshed product knowledge informs the answers and walkthroughs it provides to your agent.
Yes. You can self-host Frigade with your own LLM keys, or use our hosted service with US or EU data residency. Frigade is SOC 2 Type II certified and GDPR compliant.
Both use Frigade’s product understanding to answer questions and guide users. Assist API adds those capabilities to your own agent, whether you are building it now or extending one you already have. Frigade Assistant includes the in-product assistant and its interface, ready for you to install. Explore Frigade Assistant.
Build with Frigade from the start, or connect an agent you already have.
UI included. Install Frigade Assistant in your product.