Why teams use Frigade
Hear from the teams using Frigade in their products.
“Frigade lets us run support like a product, not a cost center. Our Chefs get answers in the moment they need them, and our team focuses on the harder problems.”Read the story
“Frigade is a game changer. It pays for itself within the first two months.”Read the story
“We ship fast, and Frigade has kept up without turning into a maintenance burden for our team.”Explore Assist API
“Our customers appreciate getting answers on the spot without switching tabs or hunting through documentation”Read reviews on G2
“Extremely easy to set up and onboard and very little maintenance required.”Read reviews on G2
What people are saying
Matt LinehanMerge · @matt_linehan
X“Loved working with the team at @FrigadeHQ to get this experience in our dashboard.”
Ed G.Co-Founder & CEO
G2“Put simply it's made app navigation easy. We can ship features fast with knowledge that Frigade will help get our users up to speed. No need to keep updating knowledge bases, and customer support tickets have dropped drastically.”
5 out of 5Assistant
Dikssha Dinesh@Diksshasf
X“@FrigadeHQ agent learns how to use the product and uses simple UI elements to guide the user through a personalized solution”
Emily A.Support Manager
G2“Frigade is an innovative product to solve for enablement needs in a way that keeps up with product releases. Have seen very little in the market that compares. Extremely easy to set up and onboard and very little maintenance required.”
5 out of 5Assistant
Kyle A.Head of Product
G2“Our team can change the copy and who sees what without pulling an engineer in each time. It also just looks like our product.”
4.5 out of 5Engage
Anonymous
G2“Instead of relying on manually created tours or documentation, it learns your application by interacting with it, allowing it to answer user questions, provide contextual guidance, and even perform supported actions on the user's behalf.”
5 out of 5Assistant
Anonymous
G2“Someone can ask a question right inside the app, and instead of getting handed a help article, they get an answer and it does the thing for them, opens the right screen, takes them into the setting.”
5 out of 5Assistant
Teddy RubySaaSGrid
Product Hunt“We've used Frigade for onboarding flows, new feature announcements, and product education.”
Engage
Rebecca R.CS Specialist
G2“We control how it answers, and that's been the difference for us. When we figure out a better way to handle a question, we can update the assistant ourselves that same day.”
5 out of 5Assistant
levente o.Senior UX/UI Designer & Frontend Developer
G2“We have watched it tell a student, correctly, that the screen they asked about is only available to their teacher. Nobody wrote that answer. It picked up our roles and permissions from using the product itself.”
5 out of 5Assistant
Silpa N.Product Manager
G2“Creating a new flow just takes a couple of clicks and if I want to edit the styles I can do so easily without an engineer involved. I also really like how we have it integrated with Amplitude.”
4 out of 5Engage
Matteo B.CTO & Co-Founder
G2“Users type a question where they are and it answers from knowing our product, so fewer of those questions ever reach us.”
5 out of 5Assistant
Younes J.CPO
G2“When we ship something new, I can drop an announcement in front of the right users myself, without waiting on a release.”
4.5 out of 5Engage
Anonymous
G2“Innovative product, they thought about the problem space like no one else and we get to keep our customers on the tippy edge of our product thanks to it.”
4.5 out of 5
Guillermo RauchVercel · @rauchg
X“With frigade.com you grow your product adoption, controlling the frontend UX without re-inventing the wheel.”
Engage
William B.Engineering Manager
G2“The components are React and live in our own codebase, so they version with the rest of the product and pick up our design system instead of fighting it.”
5 out of 5Engage
Dakota Walker
Product Hunt“Frigade gave our engineers and designer onboarding superpowers.”
Engage
Megan H.Consultant
G2“Frigade has helped to reduce the frequency of “how-do-I..?” questions, and has helped us identify areas of improvement for our onboarding training processes.”
5 out of 5Assistant
Ben K.CEO & Co-Founder
G2“The tours re-adapt automatically as our product ships, which is the piece that sets Frigade apart from the digital adoption platforms that came before.”
5 out of 5Assistant
Richard H.Customer Service Specialist
G2“What works about Frigade for us is that the Assistant doesn't stop at explaining. When a seller in Valley asks "how do I invite my team", Frigade triggers the invite modal instead of pasting a four-step list.”
5 out of 5Assistant