Frigade checks your help articles against your live product and drafts the fixes. Review the changes, then publish them back to the help center you already use.
A renamed button or a moved setting can turn a useful article into a dead end. Frigade finds the mismatch by checking the instructions against your product.
It works through your real workflows the way your users do, and re-learns every time you ship. That model is what your help center gets checked against.
Give Frigade a login, just like you would a teammate.
It follows the same paths your customers use every day.
When the product changes, it checks your docs again.
Keep your guides accurate as your product evolves, and give new features the documentation they need.
Give your users steps they can follow today. Frigade checks your live workflows and rewrites the guides that fall behind.
Keep your docs aligned with what users can actually do. Frigade catches changes to roles, requirements, and settings.
Give new features and undocumented workflows a guide of their own. Frigade drafts the missing articles for your team to review.
Keep the instructions and screenshots in step with your product. Frigade rewrites outdated guides and captures fresh screenshots of the process, ready to publish in your help center.
The image link no longer works
New screenshot captured by Frigade
No migration. Articles update where they live.
Frigade learns your product by using it, then brings that understanding to your assistant, your own agent, and your help center. Use the products that fit your team.
“This has been super helpful.
It also pointed out an inconsistency within our product, where we refer to the same concept as two different things.”
Head of Support, Laurel
Frigade Knowledge
Find outdated articles and get corrected wording, checked against your live product.
A person at Frigade reviews the findings before we send your report.
How the audit works, what it touches, and what it needs from you.
Frigade's browser agent uses your product the way a customer does, clicking through real workflows until it has a model of what the product does today. Knowledge compares your help articles against that model. When an article names a tab, a button, or a path that the product no longer has, Frigade has the live screen to prove it.
Intercom, Zendesk, HelpScout, Mintlify, Notion, Confluence, Document360, and custom CMSes through the API. Articles update where they already live, so there's no migration and no second place to maintain.
Not unless you tell it to. Every proposed rewrite arrives with the corrected wording and the evidence behind it, and nothing ships until someone approves it. Once you trust a category, you can let that category publish on its own.
A report on your live help center listing the articles that contradict your product, ranked by whether it stops a user outright or just slows them down. Every finding carries the corrected sentence, ready to paste. A person at Frigade reviews each one before it reaches you.
Intercom and Zendesk answer from the articles you already wrote. They can flag an article nobody reads or a question nobody answered, but they have no way to know an article is wrong, because the only thing they check it against is your other articles. Frigade reads the product itself, which is what lets it say the article is wrong rather than repeat it.
A demo, not a sales pitch. We'll run a Knowledge audit on your real help center and walk you through what we'd fix.