Translate Conversations in the Dashboard
Mar 26, 2026
When reviewing conversations in the dashboard, you may run into queries and responses in languages you don't speak. Now you can translate any conversation into your preferred language with a single click. No switching between apps or copy-pasting required.
This is especially useful for teams supporting a global user base. Whether a customer in France asked about onboarding or someone in Brazil needed help with integrations, you can quickly review and evaluate those interactions without leaving the dashboard.
- Dec 12, 2023
Vanilla JS SDK Update
A few months ago we launched the Vanilla JavaScript SDK for any stack that runs JS (including Node). Since then, we've simplified the API and models based on feedback.
- Nov 7, 2023
Merging Guest and User Sessions
A common pattern in onboarding is letting a user complete a Flow before they register an account. Without help, this requires a custom datastore, cookie or local-storage juggling, and hundreds of lines of code to map guest data to the real user.
- Oct 25, 2023
Improved Docs Layouts
We've given the developer docs a layout upgrade. Rather than storing everything on a single page (it was getting out of hand), the docs are now divided into high-level sections to make it much easier to find what you're looking for.