Translate Conversations in the Dashboard

When reviewing conversations in the dashboard, you may run into queries and responses in languages you don't speak. Now you can translate any conversation into your preferred language with a single click. No switching between apps or copy-pasting required.

This is especially useful for teams supporting a global user base. Whether a customer in France asked about onboarding or someone in Brazil needed help with integrations, you can quickly review and evaluate those interactions without leaving the dashboard.