Frigade AI Is Now Frigade
Dec 2, 2025
Today we're excited to announce a simple but meaningful update to our product names.
Frigade AI is now just Frigade, and our developer platform is now called Frigade Engage.
Engage continues to power bespoke flows, user targeting, workflows, and UI experiences that work alongside and complement your Frigade agent.
Why the change?
Teams are using our agent for far more than just chat. Frigade actively learns your product, guides users through real workflows, answers open-ended questions, and even takes actions on their behalf. It's become the core of our own in-app experience, so we're giving it a name that reflects that.
Frigade delivers:
- Personalized, step-by-step guides
- Hands-on actions taken directly for users
- Real-time answers based on your actual product
- Automatic adaptation as your product evolves
- Simple setup with little to no ongoing maintenance
Engage will continue to support your onboarding development through the toolkit and SDK that you have grown to love. Explore what's new with our assistant, or see the latest on our time-tested engagement platform.
- Mar 17, 2026
Upload Files to Your Knowledge Base
Frigade already learns your product by exploring it directly, and knowledge agents keep your help center content in sync automatically. But sometimes the most useful context lives in files that aren't published anywhere, like internal guides, product specs, FAQs, or policy documents.
- Mar 5, 2026
A More Polished Dashboard, Plus Dark Mode
The dashboard is the place where you manage everything about your Frigade setup, and it should feel as considered as the product itself. We've gone through every page and tightened up the visual consistency, spacing, and interaction patterns.
- Feb 25, 2026
See What Your Knowledge Agent Has Learned
Frigade learns your product by using it directly, but help center articles are a useful way to fill in the gaps, especially for concepts and workflows that live outside the product itself. The knowledge agent handles that, reading your help center and pulling in what it finds to round out what the product agent already knows.