Product Hints
Sep 16, 2024
Tours are great, but sometimes they're too heavy a tool. Hints are the lesser-known but equally viable sibling: more subtle, non-sequential, discovered and interacted with at the user's own pace.
Effective for educating users about UI changes, lesser-known features, or rolling out new functionality. Create new Hints from the components section of the Frigade dashboard.
- Apr 3, 2026
Respond to Feedback Directly from Slack
The Slack integration now supports two-way feedback. Instead of just seeing user questions and ratings in Slack, your team can leave ratings and write feedback without leaving Slack.
- Mar 26, 2026
Translate Conversations in the Dashboard
When reviewing conversations in the dashboard, you may run into queries and responses in languages you don't speak. Now you can translate any conversation into your preferred language with a single click. No switching between apps or copy-pasting required.
- Mar 25, 2026
Better Understand Why Your Responses Work (or Don't)
Every Frigade assistant now collects qualitative feedback alongside thumbs up and thumbs down ratings.