Grouping Conversations in the Questions Dashboard
May 11, 2026
The Questions dashboard now groups questions by conversation. Each row represents a single session, and opening it shows the full back-and-forth in one thread. Prior chats are rolled up retroactively too.
Feedback also moved inline. Thumbs up and thumbs down now sit alongside each individual response, so you can rate the exact reply that matters and leave comments tied to that specific message.
Live now in the Questions dashboard on all plans.
- Mar 17, 2026
Upload Files to Your Knowledge Base
Frigade already learns your product by exploring it directly, and knowledge agents keep your help center content in sync automatically. But sometimes the most useful context lives in files that aren't published anywhere, like internal guides, product specs, FAQs, or policy documents.
- Mar 5, 2026
A More Polished Dashboard, Plus Dark Mode
The dashboard is the place where you manage everything about your Frigade setup, and it should feel as considered as the product itself. We've gone through every page and tightened up the visual consistency, spacing, and interaction patterns.
- Feb 25, 2026
See What Your Knowledge Agent Has Learned
Frigade learns your product by using it directly, but help center articles are a useful way to fill in the gaps, especially for concepts and workflows that live outside the product itself. The knowledge agent handles that, reading your help center and pulling in what it finds to round out what the product agent already knows.