Grouping Conversations in the Questions Dashboard
May 11, 2026
The Questions dashboard now groups questions by conversation. Each row represents a single session, and opening it shows the full back-and-forth in one thread. Prior chats are rolled up retroactively too.
Feedback also moved inline. Thumbs up and thumbs down now sit alongside each individual response, so you can rate the exact reply that matters and leave comments tied to that specific message.
Live now in the Questions dashboard on all plans.
- Jun 14, 2023
Dynamic Form Validation
Dynamic form validation for Engage Forms. Build feature-rich, native React forms for onboarding and activation without sending users off-site or embedding iframes.
- Jun 5, 2023
Dynamic Variables in Flows
Dynamically inject content from your application into your Flows. Useful for setting the user's name in a Flow, or loading localized strings on the fly.
- May 29, 2023
HTML and Markup in Flows
When building a Flow, it's often useful to emphasize words, add external links, or embed an image. Engage Flows now support markup and HTML in text content.