Better Understand Why Your Responses Work (or Don't)

Every Frigade assistant now collects qualitative feedback alongside thumbs up and thumbs down ratings.

When a user reacts to a response, they're prompted with an inline text area to share what specifically worked or fell short, with no extra steps and no separate survey. They're already in the moment, so the feedback is specific and honest.

This changes what you can do with feedback data. Instead of a dashboard full of binary signals, you get a clear picture of which responses are landing and why.

Available now for all Frigade assistants.