Upload Files to Your Knowledge Base
Mar 17, 2026
Frigade already learns your product by exploring it directly, and knowledge agents keep your help center content in sync automatically. But sometimes the most useful context lives in files that aren't published anywhere, like internal guides, product specs, FAQs, or policy documents.
Starting today, you can upload files directly to Frigade from the new Sources page. Drop in a PDF, Word doc, spreadsheet, or markdown file, and your assistant will use it as reference when answering questions. The content is indexed and used for context only, never shared directly with your end users, so you can upload internal materials with confidence.
We've also reorganized things to make it easier to manage in one place. The Agents page is now called Sources, bringing together your live-syncing agents alongside uploaded files so you have a clear view of everything your assistant knows.
Available now on the Sources page in your dashboard.
- May 29, 2023
HTML and Markup in Flows
When building a Flow, it's often useful to emphasize words, add external links, or embed an image. Engage Flows now support markup and HTML in text content.
- Jul 13, 2026
Introducing Generative UI: answers your users can act on, not just read
Ask the Frigade Assistant a question and the answer no longer comes back as a wall of text. Unlike most chatbots, Frigade now chooses and builds the UI that best fits each answer, in the moment: a table you can scan, records you can click straight through to, choices you tap instead of type, a confirmation before it acts.
- Jul 8, 2026
Introducing Skills: actions the assistant finds, with no code
The Frigade Assistant has always been able to take actions in your product. You wired them up by hand as tool calls, with code. Skills are the no-code version: Frigade discovers those actions on its own while it learns your product, then you switch on the ones you want for your users with no code.