Upload Files to Your Knowledge Base
Mar 17, 2026
Frigade already learns your product by exploring it directly, and knowledge agents keep your help center content in sync automatically. But sometimes the most useful context lives in files that aren't published anywhere, like internal guides, product specs, FAQs, or policy documents.
Starting today, you can upload files directly to Frigade from the new Sources page. Drop in a PDF, Word doc, spreadsheet, or markdown file, and your assistant will use it as reference when answering questions. The content is indexed and used for context only, never shared directly with your end users, so you can upload internal materials with confidence.
We've also reorganized things to make it easier to manage in one place. The Agents page is now called Sources, bringing together your live-syncing agents alongside uploaded files so you have a clear view of everything your assistant knows.
Available now on the Sources page in your dashboard.
- Apr 7, 2025
Floating Checklist Component
The new floating checklist gives you all the power of Engage checklists with a slimmer profile and flexible placement. It can hover in a corner, slide in from the side, or appear wherever makes sense for your interface.
- Mar 15, 2025
Salesforce Integration
Sync customer onboarding progress and activity directly to Salesforce. Whether a user completes a checklist, drops off during a tour, or finishes a key workflow, that activity now flows into Salesforce automatically.
- Feb 18, 2025
Send Test Events for Your Webhooks
Webhooks now support sending test events directly. You no longer need to send your own test events to Engage to verify your webhooks are wired up correctly.