Introducing Magic Links

Introducing Magic Links

Introducing Magic Links

Eric Brownrout

Eric Brownrout

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Suggestions have always been a great way to surface the right guidance inside your product. But sometimes you want to guide someone from somewhere else: an email, a help center article, a Slack channel, a PDF.

Magic Links let you generate a shareable URL tied to any Suggestion. When a user clicks it, the Frigade Assistant opens and walks them through the workflow automatically, exactly as if they'd clicked the suggestion in-app. No code changes needed.

What you can do with Magic Links:

  • Drop a link in an onboarding email that walks users through a key workflow the moment they click it

  • Add a "Get help with this" CTA to any help center article that launches a guided experience

  • Send a direct link from a support conversation so users get walked through the answer step by step

  • Embed a link in a checklist or modal to trigger a contextual walkthrough

How it works:
Open any Suggestion in your dashboard and enable Magic Link. Set a destination URL. Frigade generates a shareable link. When someone clicks it, the assistant handles the rest.

A Suggestion can be a nudge, a magic link, or both.

Want to see it in action? Try this one: https://go.frigade.com/s/8xmV4BtGT8wW

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